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Account & support

Signing in and resetting your password

Get back into your account when you're locked out.

  1. On the sign-in page, click Forgot password.
  2. Enter the email address on your account.
  3. Open the reset email from ProspectScout and click the link.
  4. Choose a new password and you'll be signed straight in.
Note: Reset links expire after a short time. If yours has stopped working, just request a new one.
Tip: No email after a few minutes? Check spam, and make sure you used the address your account was created with.

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