How to change your wording and what happens next.
- Open Messaging from the left menu.
- Select the step you want to change and edit the text.
- Save. Your edit becomes a pending version and is sent to our team for review.
- The current approved message keeps sending until yours is approved.
Withdrawing a change
If you spot a mistake while a change is pending, withdraw it, make your edit, and submit again.
Note: Some accounts have auto-approval enabled by our team. If yours does, your edits go live as soon as you save.